Terms & Conditions
Last Updated: October 1, 2026
Welcome to the website of Innabi DrainPro Plumbing Heating Drain Inc. (“Innabi DrainPro,” “we,” “us,” or “our”). These Terms & Conditions govern your use of innabidrainproplumbing.com and any services, information, forms, communications, or features made available through this website.
By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website.
Website Use
This website is provided for general informational purposes and to help customers learn about our plumbing, heating, drain, and related services.
You agree to use this website only for lawful purposes and in a manner that does not:
Violate any applicable law or regulation
Infringe upon the rights of others
Interfere with the security or operation of the website
Attempt to gain unauthorized access to website systems or data
Introduce malware, viruses, or other harmful code
Misuse website forms, communications, or other functionality
We reserve the right to restrict or terminate access to the website if we believe it is being used improperly.
Services and Estimates
Information provided on this website is intended as a general description of the services we offer and does not constitute a binding estimate, guarantee, or service agreement.
Actual services, pricing, availability, scheduling, materials, and project requirements may vary depending on the specific circumstances of each job.
Any estimate, proposal, work authorization, invoice, or service agreement provided separately by Innabi DrainPro Plumbing Heating Drain Inc. may contain additional terms and conditions that apply to those services.
Appointments and Scheduling
Submitting a contact form, appointment request, or service request through this website does not guarantee an appointment or service time until confirmed by us.
Appointment availability may vary.
We reserve the right to reschedule, delay, or cancel appointments when necessary due to circumstances including emergencies, weather, technician availability, equipment issues, or other operational conditions.
Customer Information
When submitting information through our website or communicating with us, you agree that the information you provide is accurate and complete to the best of your knowledge.
Your use of this website and submission of personal information are also subject to our Privacy Policy.
SMS Terms and Conditions (T&C)
Mobile Messaging Terms of Service
SMS Terms of Service
By opting into SMS from a web form, client portal, or other medium, you are agreeing to receive SMS messages from Innabi DrainPro Plumbing Heating Drain Inc. This includes SMS messages for client care, such as case updates, appointment reminders, intake follow-ups, account notifications, deadline alerts, and other messages related to your matter or our services.
1. SMS Consent Communication
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
2. Types of SMS Communications
SMS communications from Innabi DrainPro Plumbing Heating Drain Inc. may include customer care messages, including appointment reminders, service updates, scheduling information, account notifications, follow-ups, and other communications relating to services you have requested.
Example Message:
“Hello, this is a friendly reminder of your upcoming appointment with Innabi DrainPro Plumbing Heating Drain Inc. at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Innabi DrainPro Plumbing Heating Drain Inc. at any time.”
3. Message Frequency
Message frequency may vary. You may receive up to 5 SMS messages per week regarding your appointments, service requests, account status, scheduling, or related customer care communications.
Actual message frequency may vary depending on your interactions with us and the services you request.
4. Potential Fees
Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Innabi DrainPro Plumbing Heating Drain Inc. is not responsible for charges imposed by your mobile carrier.
5. Opt-In Method
You may opt in to receive SMS messages from Innabi DrainPro Plumbing Heating Drain Inc. by completing and submitting a website form containing the applicable SMS consent language and providing your mobile telephone number.
By selecting the applicable SMS consent option and submitting the form, you consent to receive SMS communications as described in these Terms.
Consent to receive SMS messages is not required as a condition of purchasing or using our services.
6. Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive.
Alternatively, you can contact us directly to request removal from our messaging list.
After opting out, you may receive a final confirmation message confirming that you have been unsubscribed from SMS communications.
7. Help Instructions
If you are experiencing any issues, you can reply with the keyword HELP.
You may also contact Innabi DrainPro Plumbing Heating Drain Inc. directly using the email address or telephone number listed on our website.
8. Standard Messaging Disclosures
Message and data rates may apply.
Message frequency may vary.
You may receive up to 5 SMS messages per week depending on your service activity and communications with us.
You can opt out at any time by texting STOP.
For assistance, text HELP.
Consent to receive SMS messages is not required as a condition of purchasing our services.
Mobile opt-in information and consent will not be shared with third parties for marketing or promotional purposes.
For additional information, please review our Privacy Policy
Please also review these Terms and Conditions
Carriers are not liable for delayed or undelivered messages.
You are responsible for ensuring that the mobile number you provide is accurate and that you are authorized to use that number.
If your mobile number changes or is reassigned, you should notify us or opt out before discontinuing use of that number.
Payments
Any payment terms associated with services provided by Innabi DrainPro Plumbing Heating Drain Inc. will be stated on the applicable estimate, proposal, invoice, work authorization, or service agreement.
Customers are responsible for paying amounts due in accordance with the applicable payment terms.
Additional charges may apply when additional labor, materials, equipment, services, or unforeseen conditions are discovered during the performance of work, subject to applicable agreements and approvals.
Cancellations
Cancellation or rescheduling policies may vary depending on the nature of the service.
If you need to cancel or reschedule an appointment, please contact us as soon as reasonably possible.
We reserve the right to establish specific cancellation, rescheduling, deposit, or service-call policies for certain types of work.
Emergency Services
References to emergency, urgent, same-day, or priority service on this website do not guarantee immediate availability.
Response times depend on technician availability, location, workload, weather, road conditions, job requirements, and other circumstances beyond our control.
If you are experiencing a life-threatening emergency or another situation requiring police, fire, medical, gas utility, or other emergency assistance, contact the appropriate emergency service provider immediately.
Intellectual Property
Unless otherwise stated, the content on this website, including text, graphics, logos, images, design elements, layout, and other materials, is owned by or licensed to Innabi DrainPro Plumbing Heating Drain Inc.
You may view and use website content for your personal, non-commercial use.
You may not reproduce, distribute, modify, republish, sell, or commercially exploit website content without prior written permission.
Third-Party Links
This website may contain links to websites, platforms, or services operated by third parties.
We do not control and are not responsible for the availability, security, content, policies, or practices of third-party websites.
Accessing third-party websites is at your own discretion and risk.
Website Availability
We attempt to keep our website available and functioning properly, but we do not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable due to maintenance, updates, technical issues, hosting problems, internet disruptions, or other circumstances.
We may modify, suspend, or discontinue any portion of the website at any time.
Disclaimer
Website content is provided for general informational purposes only.
While we make reasonable efforts to provide accurate and useful information, we do not guarantee that all website content is complete, current, accurate, or appropriate for every situation.
Information on this website should not be treated as a substitute for an on-site inspection, diagnosis, estimate, professional recommendation, or service evaluation.
Limitation of Liability
To the fullest extent permitted by applicable law, Innabi DrainPro Plumbing Heating Drain Inc. will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, this website.
Nothing in these Terms & Conditions is intended to limit liability where such limitation is prohibited by applicable law.
Indemnification
You agree to indemnify and hold harmless Innabi DrainPro Plumbing Heating Drain Inc. and its owners, employees, agents, contractors, and service providers from claims, liabilities, damages, losses, or expenses arising from your unlawful misuse of this website or violation of these Terms & Conditions.
Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will be posted on this page along with an updated “Last Updated” date.
Your continued use of the website after changes are posted constitutes acceptance of the revised Terms & Conditions.
Governing Law
These Terms & Conditions are governed by the laws of the State of New York, without regard to conflict-of-law principles.
Any dispute arising from these Terms & Conditions or use of this website will be handled in accordance with applicable state and federal law.
Contact Us
If you have questions about these Terms & Conditions or our SMS messaging practices, please contact:
Innabi DrainPro Plumbing Heating Drain Inc.
Website: https://innabidrainproplumbing.com/
You may also contact us using the telephone number, email address, or contact form provided on our website.