Privacy Policy
Last Updated: September 30, 2026
Innabi DrainPro Plumbing Heating Drain Inc. (“Innabi DrainPro,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit innabidrainproplumbing.com, contact us, request service, submit a form, or otherwise interact with our business.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Email address
Telephone or mobile phone number
Service address or mailing address
Information submitted through website contact forms or service request forms
Appointment information
Information related to requested plumbing, heating, drain, or related services
Communications you send to us by phone, email, text message, or through our website
Billing or payment-related information when applicable
We may also automatically collect certain technical information when you visit our website, including:
IP address
Browser type
Device type
Operating system
Pages viewed
Date and time of visits
Referring website
General website usage and analytics information
How We Use Your Information
We may use the information we collect to:
Respond to inquiries and service requests
Schedule and confirm appointments
Provide plumbing, heating, drain, and related services
Communicate with customers about requested or ongoing services
Provide estimates, invoices, service updates, or account information
Send appointment reminders or customer service notifications
Improve our website, services, and customer experience
Maintain customer and business records
Prevent fraud, misuse, or security issues
Comply with applicable legal and regulatory requirements
Send marketing communications where permitted by law and where appropriate consent has been provided
SMS Communications
SMS communications: If you provide your mobile number and opt in, we may send text messages for client care, such as case updates, appointment reminders, and account notifications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is not required to hire the firm. See our Terms of Service for full SMS terms.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and measure website performance.
We may use third-party analytics services, such as Google Analytics, to collect information about website traffic and visitor activity.
You may control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
How We Share Information
We do not sell personal information collected through our website.
We may share information with trusted third-party service providers or subcontractors that assist us with business operations, including:
Website hosting
Website maintenance
Customer service
Scheduling
Email communications
Telecommunications
Payment processing
Analytics
Accounting
Administrative services
These service providers are permitted to use information only as reasonably necessary to perform services on our behalf.
We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect our rights, customers, employees, property, or the public.
With respect to mobile information, SMS opt-in information, and consent, the restrictions stated in the SMS Communications section above apply.
Third-Party Websites
Our website may contain links to third-party websites or services. Innabi DrainPro Plumbing Heating Drain Inc. is not responsible for the privacy practices, security, or content of third-party websites.
We encourage visitors to review the privacy policies of any third-party websites they visit.
Data Security
We take reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
Data Retention
We may retain personal information for as long as reasonably necessary to provide services, maintain business and customer records, comply with legal or regulatory requirements, resolve disputes, and enforce agreements.
Your Choices
You may contact us to request that we update or correct personal information we maintain about you.
You may unsubscribe from marketing email communications using the unsubscribe instructions provided in those messages.
For SMS communications, you may opt out by replying STOP as described above.
Children’s Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 through our website.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, services, technology, or legal requirements.
Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Innabi DrainPro Plumbing Heating Drain Inc.
Website: https://innabidrainproplumbing.com/
You may also contact us using the telephone number, email address, or contact form provided on our website.